Frequently Asked Questions (FAQ)
Welcome to the FAQ page
Here we have gathered some of the most frequently asked questions we receive from our clients. We hope these answers will be helpful to you. If you have additional questions that are not listed here, feel free to contact us, we will be happy to assist you.
What materials do you use for making planters and pots?
We use premium composite materials of high quality for crafting our planters. By combining different materials, we achieve the desired strength. Fiberglass, Core mat, Honeycomb, Foam materials, Gel Coat, Various types of primers, and automotive paints depending on the product being made.
Are GERERA planters suitable for outdoor use?
Yes, our fiberglass planters are extremely resistant to UV radiation, frost, rain, and other weather conditions, making them perfect for outdoor spaces. Fiberglass is a material used in the aviation and yacht industries due to its resistance to wear.
How do I maintain GERERA planters?
Maintaining our planters is easy. Simply wipe them occasionally with a damp cloth to keep their shine.
Can you make custom planters according to my designs?
Yes, we offer a custom planter service according to your specific requirements. Contact us for more information on custom orders.
How long does delivery take after ordering?
Delivery depends on the location and size of the order. We typically aim to deliver products within 2-3 weeks from the order date if some of the planters are available in stock.
Are GERERA planters suitable for indoor spaces?
Yes, our planters are designed to fit both indoor and outdoor spaces, giving you the opportunity to bring greenery into your home or office.
Can you arrange delivery outside your standard delivery area?
Yes, we can arrange delivery outside our standard delivery area for an additional transport fee. Please contact us for more information on delivery.
Do you provide a warranty on your products?
Yes, all our products come with a written 5-year warranty, providing you with peace of mind and confidence in your purchase.
Can you change the color of the planters after a few years?
Yes, we can repaint the planters for our customers after some time for an additional fee.